# Connect ChatGPT

> Add Brandwise to ChatGPT as a custom connector so ChatGPT can work with your inbox.

Source: https://brandwise.ai/help/mcp/connect-chatgpt
Last updated: 2026-09-30

Add Brandwise to ChatGPT as a custom connector. After that, you can ask ChatGPT about your comments, DMs, emails, and live chats, or have it organize your inbox.

## Before you start

- Your organization needs an active or trialing paid plan that isn't paused.
- You need to be a member of the organization you want to connect.
- Your ChatGPT plan needs to support custom connectors.

## Copy the server URL

1. In Brandwise, go to **Settings > MCP**.
2. Under **Connect an agent**, click **Copy** next to the server URL.

The URL is `https://mcp.brandwise.ai/api/mcp`.

## Add the connector in ChatGPT

1. In ChatGPT, go to **Settings > Connectors**.
2. Click **Create**.
3. Paste the server URL.
4. Follow the sign-in prompt.

## Approve access in Brandwise

ChatGPT opens a Brandwise page titled **Authorize Agent Access**. If you aren't signed in to Brandwise, sign in first.

1. Under **Organizations**, tick each organization ChatGPT should be able to reach. Your most recently used organization is ticked for you.
2. Review what ChatGPT will be able to do.
3. Click **Approve**.

You're sent back to ChatGPT, and the connection is ready. Try asking something like "What are customers asking about most in my Brandwise DMs this week?"

## Check the connection

Back in Brandwise, go to **Settings > MCP**. ChatGPT now appears under **Connected agents**, with who connected it and when it was last used. Everything it does is listed under **Recent activity**.

> **Tip:** ChatGPT can send replies to customers, not just draft them. If you want a teammate to check every reply first, ask ChatGPT to save drafts instead of sending. See [What AI tools can do](https://brandwise.ai/help/mcp/mcp-tools).