Brandwise | AI Customer Support for Ecommerce

Provide instant
support everywhere
with AI

Resolve customer inquiries instantly across email, comments, and DMs with our AI agent built for DTC brands

Book a Demo
Brandwise AI helpdesk interface showing email, live chat, DMs, and support features
Brandwise Logo
Facebook
Instagram
TikTok
Email
Trusted by hundreds of global brands
BBC logo
BBC logo

The complete solution
for DTC brands

Fully automated
resolutions, not just replies

Our customizable AI agent delivers on-brand replies and can even automate order tracking, refunds, and customer updates in Shopify.

AI for Email

Moderate & respond to
social engagement

Automatically moderate comments, hide spam, and respond to customer inquiries across Facebook, Instagram, and TikTok from one unified inbox.

AI for Social

Fully integrated with
your Shopify store

Seamlessly connect with Shopify to automate order lookups, process returns, issue refunds, and update customer information without leaving the platform.

Built for Shopify

Why Companies
Choose Brandwise

Built by DTC founders who have been in your shoes

Check Badge

Guaranteed precision

AI that sounds human, adapts to your feedback, and follows your workflows with razor-sharp accuracy

Cog

You stay in control

Automate the scenarios you choose and keep humans involved where it matters, with full visibility at every step

Earth

Easy migration

Our team handles your entire migration, ensuring no service interruptions and no stress for your team

Smile

Happy team, happier customers

Make your team's job easier while delivering even better support to your customers

Get started with Brandwise today

Try Brandwise free for 7 days—you'll have access to every feature. Cancel any time.

Book a Demo