For social-first ecommerce teamsHandle every customer conversation
One AI agent that moderates comments, resolves DMs, email, and live chat, and automates the work behind them
is the bundle good for combination skin? torn between the serum and the moisturizer
how long does shipping take to canada?
don't waste your money, the exact same serum is $6 on Temu
Is the ceramide serum fragrance free? My skin reacts to everything.
three weeks on the barrier serum and my cheeks have finally stopped flaking 🥹
Trusted by 3,000+ high-volume ecommerce brands
Brandwise is the AI agent for customer conversations.Exceptional support for every customer, on every
channel, without growing your team.
Every channel in one place
Comments, DMs, email, and live chat from all your pages land in Brandwise, each channel with its own inbox. One tool instead of five apps.
Obie learns your brand
Your AI agent reads your knowledge base, catalog, policies, order data, and past replies, so every answer sounds like you from day one. No macros, no flow-builders.
Trained on your brandSynced just nowTell Obie what to handle
Write how each situation should be handled in plain text, the same way you'd brief a teammate. If you can describe it, Obie can run it, even cross-platform automations.
Obie does the work
It hides spam, answers customers, tracks orders, and executes exchanges right in Shopify. Not just replies, real action in the tools across your stack.
“Managing thousands of social media comments felt overwhelming until we found Brandwise, which streamlined our workflow with AI-generated responses and efficient organization. Its intuitive platform has saved us time and stress while boosting audience engagement and improving our social media strategy.”
Why high-volume brands choose Brandwise
AI that actually knows your brand
Generic AI writes generic replies. Obie pulls your catalog, policies, order data, and past conversations into every answer, and acts only where you've approved it.
AI-native, not retrofitted
Legacy helpdesks bolt AI onto decade-old ticketing systems. Brandwise was designed around an AI agent from day one, from moderation to workflows.
Built for volume
From hundreds to hundreds of thousands of comments and DMs a day, Brandwise can moderate and answer them all in real time. It is built for the brands everyone is talking about.
No seat fees
Unlimited teammates and unlimited pages on every plan. Pricing scales with the work our AI does, not with the size of your team.
Every page in one inbox
All your pages and accounts across every platform, plus email and live chat, in one place. No more bouncing between apps, tabs, and logins to keep up.
Built by DTC operators
We've run DTC brands ourselves and understand the pain of managing ad comments and support tickets. Brandwise is the tool we wished we had.
Unified inboxes
Every comment, DM, email, and chat in one inbox
No code needed
No code or complex flow-builders, just chat with Obie
Self-improving AI
Obie learns your brand from your site, policies, and past replies
Chat with your data
Ask Obie anything about your entire stack
Prompt library
Find the most powerful prompts and share your own
Recurring tasks
Schedule recurring tasks to automate your operations
In-depth analytics
Track volume, response times, and AI performance across every channel
AI handoff
Your team stays in the loop on anything complex or sensitive
Free for 7 days
Put your busiest channel on autopilot
Connect your pages and watch Brandwise handle real conversations.
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