Brandwise | Social Engagement Manager

multichannel helpdesk

Reduce response times with our AI-powered Helpdesk

Automate up to 70% of customer inquiries by empowering your team with a helpdesk built for AI.

Boost team efficiency while delivering better customer service

A better, faster, simpler helpdesk built around AI that actually saves you time

Simplify workflow with a unified inbox

  • Email, live chat, and social media in one place
  • Real-time sync across the entire team
  • View customer info and manage orders without switching apps

AI that not only makes you faster, but better

  • Trained on custom information about your brand, products or services
  • Consistently accurate, humanlike replies that match your brand's tone
  • Learns and improves the more you use Brandwise over time

Made for modern teams

Analytics

In-depth analytics for your entire organization and individual team members.

Smart Labels

Conversation labels that get automatically assigned by AI using context.

Shopify Integration

View order info, shipping details, process refunds, and more without switching apps.

AI Summaries

Get an instant recap of full length email and live chat conversations.

2-way Translation

Automatically translate incoming inquiries and outgoing replies to any language.

Team Collaboration

Real-time sync across the entire team with no additional costs per seat.

Frequently asked questions

Find answers to your questions right here, and don't hesitate to contact us if you couldn't find what you're looking for.

Facebook, Instagram and TikTok

Get started with Brandwise today

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