Whether promoting a business, pursuing a passion, or just sharing your daily life, Instagram can be an excellent way to connect with others and showcase your unique content. However, people can ruin your joyful experience on the platform if you're not careful. For instance, if you share a post about your recent health journey, you might attract unwanted attention from trolls who leave nasty comments beneath your post.
This can be discouraging and even detrimental to your mental health. Luckily, Instagram offers several options for content moderation that allow users to filter, hide, and remove comments that don’t align with their preferences. This blog will explain how to hide comments on Instagram to help you avoid unwanted comments on your posts and regain your peace of mind.
Brandwise’s comment moderation tool can help you achieve your goals, so you can focus on what matters. Our solution allows users to automatically filter comments based on customizable keywords to help ease the burden of comment management and improve the overall health of their Instagram accounts.
Why Do You Need to Hide Comments
A brand might want to hide comments for a variety of reasons. Most often, it is to manage their reputation and maintain a positive image. Here are some of the primary reasons:
Negative Feedback
Brands may hide negative comments that could damage their reputation or deter potential customers. This is particularly true if the feedback could be more constructive or inflammatory.
Spam and Irrelevant Content
Spammy, promotional, or irrelevant comments can clutter the conversation and detract from meaningful engagement.
Trolling and Harassment
Brands may hide comments that involve trolling, harassment, or abusive language to protect their community and maintain a safe environment.
Brand Image Control
Companies often want to curate their public image. Hiding comments not aligning with their branding or messaging can help maintain a consistent narrative.
Legal Concerns
Sometimes, comments may contain defamatory statements or misinformation that could lead to legal issues. Brands may hide such comments to mitigate risk.
Crisis Management
During a crisis, brands may hide comments that exacerbate the situation or distract them from their messaging.
Focus on Positive Engagement
Brands should highlight positive comments and testimonials, making it easier for potential customers to see favorable feedback.
Maintaining Professionalism
Poor written, offensive, or unprofessional comments can reflect poorly on the brand. Hiding such comments helps maintain a professional image.
Avoiding Misinformation
In the fast-paced world of social media, misinformation can spread quickly. Brands may hide comments that contain false information to prevent confusion.
Encouraging Constructive Dialogue
By hiding unconstructive comments, brands can encourage more meaningful and productive discussions among their audience.
The Fallout from Unmanaged Comments: Why They Can Be Detrimental to Brands
Unmanaged comments can have a significant impact on brand perception and customer trust. Here’s how:
Loss of Credibility
A brand's failure to address negative comments or feedback can appear untrustworthy. Customers may perceive the brand as unwilling to engage with criticism or improve its products/services.
Negative Word of Mouth
Only managed comments can lead to positive word-of-mouth, where dissatisfied customers share their experiences with others. This can deter potential customers from engaging with the brand.
Diminished Customer Loyalty
Customers expect brands to listen and respond to their concerns. When comments are ignored, it can lead to a sense of alienation and reduced loyalty.
Reputation Damage
A pattern of unmanaged negative comments can create a perception that the brand is not reputable or reliable, which can have long-term consequences for the brand image.
Reduced Engagement
Customers may be less likely to engage with a brand that does not actively manage comments. This can lead to a decline in community interaction and brand advocacy.
Impact on SEO
Negative comments can affect a brand’s search engine optimization (SEO) if they are prevalent and unaddressed. This can lead to lower visibility in search results.
Increased Customer Anxiety
Potential customers may feel anxious about purchasing if they see unmanaged negative comments. They may question the quality of the product or service based on others’ experiences.
Missed Opportunities for Improvement
Unmanaged comments can prevent brands from gaining valuable insights into customer preferences and pain points, hindering product development and customer service improvements.
Crisis Escalation
Ignoring negative comments can escalate a situation into a full-blown crisis, especially if the remarks gain traction on social media.
Erosion of Trust
Trust is built through transparency and engagement. Unmanaged comments can erode trust, making it difficult for brands to rebuild customer relationships.
Authenticity and Comments: How to Balance Managing Negative Feedback With Staying Real
Maintaining authenticity while managing potentially harmful comments is crucial for brands seeking to build trust and credibility. Here are detailed strategies to achieve this:
Acknowledge All Comments
Respond to all positive and negative comments to show that you value customer feedback. Although it may be tempting to ignore negative comments, develop a response strategy that prioritizes acknowledgment over deletion.
Respond Promptly
Aim to respond to comments within a specific timeframe (e.g., 24 hours). Time constraints may hinder timely responses. Allocate dedicated resources or use automated tools to manage responses efficiently.
Be Transparent
If a comment raises a valid concern, acknowledge it openly and provide context or solutions. Fear of admitting faults may lead to avoidance—frame transparency as an opportunity to demonstrate commitment to improvement.
Use a Professional Tone
Maintain a respectful and professional tone in all responses, especially to negative comments. Emotional reactions can lead to unprofessional responses. Implement guidelines for tone and language to ensure consistency.
Encourage Constructive Dialogue
Invite customers to discuss their concerns further, either publicly or privately. Some customers may need to engage constructively. Set clear boundaries for acceptable dialogue and redirect unproductive conversations to private channels.
Highlight Positive Feedback
Showcase positive comments and testimonials prominently on your platforms. Balancing negative feedback visibility with positive reinforcement can be a challenge. Create a dedicated section for positive reviews while still addressing concerns transparently.
Educate Your Audience
Use comments to educate customers about your products, services, or policies. Despite explanations, misunderstandings may persist. Create educational content (e.g., FAQs, guides) that addresses common concerns and links to it in responses.
Monitor Sentiment
Use sentiment analysis tools to gauge the overall tone of comments and feedback. Manually tracking sentiment can be time-consuming. Implement automated tools that provide sentiment insights and alerts for spikes in negative feedback.
Create a Crisis Management Plan
Develop a plan for responding to potential crises that arise from negative comments. Unforeseen crises can escalate quickly. Regularly review and update the crisis management plan based on past experiences and possible risks.
Solicit Feedback for Improvement
Encourage customers to provide suggestions for improvement, demonstrating that you value their input. Customers may be hesitant to provide constructive criticism. Create a safe space for feedback, emphasizing that all suggestions are welcome and appreciated.
Instagram offers a variety of tools to help users manage comments on their posts. These features allow users to hide offensive comments, filter comments before they appear, and even restrict specific users from commenting entirely. Here’s a detailed breakdown of Instagram’s comment management tools and how they can help you maintain a positive environment on your posts.
Available Tools for Managing Comments on Instagram
1. Comment Filtering
Instagram allows users to filter comments based on specific keywords. This tool can automatically hide comments that contain offensive or inappropriate language, keeping them from appearing on your posts. To use this tool, go to your account settings and look for the “Comments” section under “Privacy.” There, you can toggle on the option to hide offensive comments and create a manual filter to hide comments with specific keywords of your choosing automatically.
2. Restricting Users
Another helpful tool for comment management on Instagram is the ability to restrict specific users. When you limit a user, any comments they leave on your posts will only be visible to them. You can approve these comments to make them visible to others or keep them hidden. This feature is handy for dealing with persistent trolls or spammers.
To restrict a user, go to their profile and click the three dots at the top right corner. Then, select “Restrict” to enable the feature.
3. Hiding Comments
If you prefer to manage comments on your posts manually, Instagram also allows you to hide or delete comments that have already been posted. To do this, simply go to the comment you want to hide and click the three-dot icon. You can then select “Hide” to keep the comment from appearing on your post or “Delete” to remove it entirely.
4. Comment Moderation Tools
Finally, various third-party comment moderation tools are available for users who want more advanced options for managing Instagram comments. These tools provide extra features and capabilities to help brands manage comments on their posts more efficiently.
Brandwise: Your Go-To Comment Moderation Tool
Brandwise is an intelligent social media management tool. At its core is an advanced AI that continuously learns and improves, automatically moderating comments on ads and posts while generating intelligent replies to comments and messages.
This powerful tool streamlines workflow by consolidating social media interactions in one place. It also provides valuable AI-driven insights, identifying top FAQs and concerns to enhance customer engagement strategies.
For brands struggling with high-volume social media interactions, Brandwise offers an efficient solution to automatically hide negative comments, provide AI-generated responses, and gain a deeper understanding of customer engagement patterns. Try our AI comment moderation tool for free for 7 days to grow your social media accounts rapidly!
Step-by-Step Guide to Hiding Comments on Instagram
Step 1: Access Your Instagram Settings
Open the Instagram app and go to your profile. Tap on the hamburger menu at the top right corner. Select "Settings" from the menu.
Problems
If you need to familiarize yourself with the app layout, you may need help finding the settings menu.
Solutions
If you can't locate the settings menu, refer to the in-app help section.
Step 2: Go to the Privacy and Security Section
In the settings menu, scroll down and tap "Privacy and Security." Look for the "Comments" section.
Problems
Depending on your Instagram version, the settings menu may be organized differently.
Solutions
If you can't find the "Comments" section under "Privacy and Security," try searching for it in the main settings menu.
Step 3: Enable Offensive Comment Filtering
Tap on "Hide Offensive Comments" to toggle it on. Instagram will automatically hide comments that may be offensive or inappropriate.
Problems
The filtering may not catch all offensive comments, and some non-offensive comments may be hidden.
Solutions
Use the custom keyword filtering option to add specific words or phrases you want to hide.
Step 4: Set Up Custom Keyword Filtering
Tap on "Manual Filter" to enable custom keyword filtering. Separate keywords, phrases, or emojis you want to filter out by commas. Tap "Done" to save your custom filter.
Problems
You may need to experiment with different keywords to find the right balance between hiding offensive content and allowing constructive comments.
Solutions
Review your filtered comments regularly and adjust your keyword list.
Step 5: Restrict Specific Users
Go to the user's profile. Tap on the three dots at the top right corner of their profile. Select "Restrict" from the menu.
Problems
You'll need to restrict each problematic user manually.
Solutions
Use this feature for persistent trolls or spammers who continue to leave unwanted comments.
Step 6: Use Third-Party Tools for Advanced Comment Moderation
Consider using a third-party tool like Spikerz or BrandBastion for more advanced comment moderation. These tools offer AI-powered filtering, the ability to hide comments in bulk and more customization options.
Problems
Using third-party tools may require a paid subscription.
Solutions
Evaluate the cost and features of different tools to find one that fits your needs and budget.
Hide Comments on Instagram with Brandwise
Brandwise is an intelligent social media management tool. At its core is an advanced AI that continuously learns and improves, automatically moderating comments on ads and posts while generating intelligent replies to comments and messages. This powerful tool streamlines workflow by consolidating social media interactions in one place and provides valuable AI-driven insights, identifying top FAQs and concerns to enhance customer engagement strategies.
For brands struggling with high-volume social media interactions, Brandwise offers an efficient solution to automatically hide negative comments, provide AI-generated responses, and gain a deeper understanding of customer engagement patterns. Try our AI comment moderation tool for free for 7 days to grow your social media accounts rapidly!
Consistent Monitoring: Why Your Brand Needs to Monitor Comments Regularly
Monitoring comments on social media platforms like Instagram is crucial for maintaining a positive brand presence. Here’s a detailed discussion of why consistent monitoring is essential:
Engaging with comments fosters a sense of community and shows customers that their opinions are valued. This can lead to increased loyalty and positive word-of-mouth.
Crisis Prevention
Early detection of negative comments can help brands manage potential crises before they escalate. By addressing issues promptly, brands can mitigate backlash.
Feedback Collection
Comments often contain valuable insights and feedback from customers. Monitoring these can help brands identify areas for improvement in products or services.
Trend Identification
Regularly reviewing comments can help brands spot trends in customer sentiment, preferences, and concerns, guiding future marketing strategies.
Competitive Analysis
Monitoring comments based on customer feedback can provide insights into competitors’ strengths and weaknesses, helping brands refine their positioning.
Content Improvement
Understanding which posts generate positive or negative reactions can inform future content strategies, ensuring that brands create more of what resonates with their audience.
Building Trust
Consistent monitoring and engagement demonstrate transparency and accountability, which can enhance customer trust in the brand.
Monitoring comments allows brands to track the effectiveness of their social media campaigns and adjust strategies based on audience reactions.
Responding to Negative Comments: Tips for Handling Negative Feedback
Handling negative comments effectively is essential for maintaining a positive brand image. Here are ten tips, each with a step-by-step guide:
Stay Calm and Composed
Step 1: Take a deep breath and read the comment carefully.
Step 2: Avoid responding immediately; give yourself time to think.
Step 3: Approach the comment with a clear mind and a professional tone.
Challenge: Emotional reactions can lead to unprofessional responses.
Solution: Set a personal guideline to step away before responding.
Acknowledge the Concern
Step 1: Start your response by acknowledging the commenter’s feelings.
Step 2: Use phrases like "I understand your frustration" or "Thank you for bringing this to our attention."
Step 3: Show empathy and validate their experience.
Challenge: Acknowledging concerns without feeling defensive can be difficult.
Solution: Remember that acknowledging feelings does not mean admitting fault.
Apologize if Necessary
Step 1: If the brand is at fault, sincerely apologize.
Step 2: Use precise language, such as "We apologize for the inconvenience caused."
Step 3: Avoid vague apologies; be specific about what you are apologizing for.
Challenge: Fear of liability can make brands hesitant to apologize.
Solution: Understand that a genuine apology can enhance trust.
Provide a Solution
Step 1: Offer a clear, actionable solution to the problem raised.
Step 2: If applicable, provide contact information for further assistance.
Step 3: Encourage the commenter to contact privately if the issue requires more detail.
Challenge: Only some comments will have a straightforward solution.
Solution: Be honest about what can be done and follow up if necessary.
Keep It Brief and Professional
Step 1: Craft a concise response that addresses the concern without going into excessive detail.
Step 2: Use professional language and avoid slang or informal terms.
Step 3: Maintain a respectful tone throughout your response.
Challenge: It can be tempting to over-explain or justify actions.
Solution: Focus on clarity and brevity to ensure your message is understood.
Take Conversations Private When Necessary
Step 1: Suggest moving to direct messages if the discussion becomes lengthy or complex.
Step 2: Respond publicly, "Let's discuss this further in DMs."
Step 3: Follow up promptly in private messages to resolve the issue.
Challenge: Some customers may need help moving the conversation privately.
Solution: Emphasize that private discussions can lead to a more personalized resolution.
Monitor for Reactions
Step 1: After responding, watch the comment thread for further reactions.
Step 2: Engage with any additional comments to show you are actively listening.
Step 3: Adjust your approach if the situation escalates.
Challenge: Managing multiple comments at once can be overwhelming.
Solution: Use comment management tools to streamline monitoring.
Learn from Constructive Criticism
Step 1: Analyze negative comments for valuable feedback.
Step 2: Identify patterns in criticism that may indicate areas for improvement.
Step 3: Share insights with your team to inform future strategies.
Challenge: It can be difficult to separate emotion from constructive feedback.
Solution: Approach feedback with an open mind and focus on improvement.
Encourage Positive Comments
Step 1: Create content that invites positive engagement, such as polls or questions.
Step 2: Respond to approving comments to foster a supportive atmosphere.
Step 3: Share user-generated content to highlight satisfied customers.
Challenge: Negative comments may overshadow positive ones.
Solution: Actively promote positive interactions to balance the narrative.
Establish a Comment Management Policy
Step 1: Develop clear guidelines for responding to comments, including negative ones.
Step 2: Train your team on the policy to ensure response consistency.
Step 3: Regularly review and update the policy based on evolving brand needs.
Challenge: It can be challenging to create a one-size-fits-all policy.
Solution: Allow flexibility in the policy to adapt to different situations.
Encouraging Positive Engagement: Strategies for Fostering a Positive Community on Instagram
Fostering a positive community on Instagram can significantly reduce the likelihood of negative comments. Here are strategies to encourage positive engagement:
Create High-Quality Content
Step 1: Invest time in creating visually appealing and valuable content.
Step 2: Use high-resolution images, engaging captions, and relevant hashtags.
Step 3: Regularly analyze engagement metrics to refine your content strategy.
Challenge: Maintaining high-quality content can be time-consuming.
Solution: Plan content in advance using a content calendar.
Engage with Your Audience
Step 1: Respond to comments and messages promptly to show that you value your audience.
Step 2: Ask questions in your posts to encourage interaction.
Step 3: Use Instagram Stories to create polls and quizzes for engagement.
Challenge: Managing engagement can be overwhelming with a large following.
Solution: Consider using comment management tools to streamline responses.
Host Giveaways and Contests
Step 1: Organize giveaways or contests encouraging followers to engage with your content.
Step 2: Set clear rules for participation and promote the event across your channels.
Step 3: Announce winners publicly to foster excitement and community involvement.
Challenge: Ensuring fair participation can be difficult.
Solution: Use random selection tools to choose winners transparently.
Share User-Generated Content
Step 1: Encourage followers to share their experiences with your products or services.
Step 2: Repost user-generated content on your profile or Stories, giving credit to the original creator.
Step 3: Create a branded hashtag to make it easy for users to share their content.
Challenge: Not all user-generated content will align with your brand image.
Solution: Set guidelines for the type of content you wish to promote.
Maintain a Consistent Posting Schedule
Step 1: Develop a content calendar to plan and schedule posts consistently.
Step 2: Use scheduling tools like Buffer or Hootsuite to automate posting.
Step 3: Monitor engagement to determine the best times to post.
Challenge: Staying consistent can be difficult during busy periods.
Solution: Batch-create content in advance to maintain consistency.
Foster a Supportive Community
Step 1: Encourage followers to support one another in the comments.
Step 2: Highlight positive interactions and supportive comments in your posts.
Step 3: Create content that promotes community values and inclusivity.
Challenge: Negative comments can disrupt community dynamics.
Solution: Actively moderate comments to maintain a supportive atmosphere.
Utilize Instagram Stories for Engagement
Step 1: Regularly post Instagram Stories to share behind-the-scenes content and updates.
Step 2: Engage your audience with interactive features like polls, questions, and quizzes.
Step 3: Highlight positive comments or user interactions in your Stories.
Challenge: Keeping Stories fresh and engaging can be challenging.
Solution: Plan a variety of Story content to maintain interest.
Create Educational Content
Step 1: Share informative posts, tutorials, or tips about your industry.
Step 2: Use infographics, videos, or carousel posts to present information engagingly.
Step 3: Encourage followers to ask questions or share their experiences related to the content.
Challenge: Producing high-quality educational content can be resource-intensive.
Solution: Repurpose existing content into different formats to save time.
Collaborate with Influencers
Step 1: Identify influencers in your niche who align with your brand values.
Step 2: Reach out to collaborate on content or campaigns that promote positive engagement.
Step 3: Leverage their audience to foster a positive community around your brand.
Challenge: Finding the right influencers can be time-consuming.
Solution: Use influencer marketing platforms to streamline the search process.
Monitor and Analyze Engagement
Step 1: Use Instagram Insights to track engagement metrics on your posts and Stories.
Step 2: Analyze which types of content generate positive interactions and adjust your strategy accordingly.
Step 3: Regularly review comment trends to identify areas for improvement.
Challenge: Interpreting engagement data can be complex.
Solution: Familiarize yourself with analytics tools and consider consulting resources or experts.
Handle Negative Feedback with Brandwise
Brandwise is an intelligent social media management tool. At its core is an advanced AI that continuously learns and improves, automatically moderating comments on ads and posts while generating intelligent replies to comments and messages. This powerful tool streamlines workflow by consolidating social media interactions in one place and provides valuable AI-driven insights, identifying top FAQs and concerns to enhance customer engagement strategies.
For brands struggling with high-volume social media interactions, Brandwise offers an efficient solution to automatically hide negative comments, provide AI-generated responses, and gain a deeper understanding of customer engagement patterns. Try our free AI comment moderation tool for seven days to rapidly grow your social media accounts!
Advanced Strategies for Managing Comments
Establish Clear Guidelines for Comment Management
Before you can begin managing comments, you need to set clear guidelines that will steer your moderation efforts. Your first step is to define your objectives for the comment section. What do you want to achieve with user interaction? Are you looking to foster discussion, gather feedback, or build a community? Next, draft clear rules that specify acceptable behavior. Include points such as:
Respectful language: No personal attacks or hate speech
Relevance to the topic: No spam or self-promotion.
Visibility - Make these guidelines easily accessible.
Post them prominently in your comment section or as a pinned comment. Finally, communicate what will happen if users violate the guidelines (e.g., comment removal, banning).
Implement Consistent Moderation
Once you’ve established guidelines for your comment section, it’s time to implement them. Start by setting a moderation schedule to determine how often you will check comments (daily, multiple times a day, etc.). Next, if you have a large volume of comments, consider assigning team members to help with moderation. Finally, utilize comment management tools or platforms that offer moderation features (e.g., automatic spam detection keyword filters) to streamline the process.
Foster Engagement to Create a Thriving Comment Section
The best way to manage comments is to foster a healthy, engaging environment where users feel comfortable interacting. Start by responding to comments as quickly as possible. Aim to reply within a few hours or days. This shows that you value your audience’s input. Next, stimulate further discussion by posing questions in your replies. For example, “What do you think about this perspective?” Lastly, acknowledge insightful comments by quoting them in your content or featuring them in future posts.
Encourage Constructive Criticism in Comments
Not all comments will be positive. In fact, negative feedback can help you improve your content and business. The key is to create a safe space for this type of commentary. Make it clear that constructive criticism is welcome and valued. This can be included in your guidelines. Next, when receiving criticism, thank the commenter for their feedback and address their points thoughtfully. Finally, implement changes based on constructive criticism and inform your audience about the adjustments made.
Utilize Comment Rating Systems
Another effective way to manage comments is to implement a rating feature that allows users to upvote or comment. This helps surface valuable contributions. Start by regularly reviewing the top-rated comments to understand what resonates with your audience. Next, consider rewarding users whose comments receive high ratings, such as featuring them in future content or offering small prizes.
Leverage Automation Tools to Streamline Comment Management
As your comment section grows, you may need to leverage automation tools to help manage the volume. Start by identifying the tasks that can be automated, such as spam detection or keyword filtering. Next, research and select comment management tools that fit your needs (e.g., Akismet for spam filtering and Disqus for comment management). Finally, configure your automation settings to filter out unwanted comments based on your guidelines.
Monitor Trends and Adjust Strategies for Comment Management
Comment management is not a set-it-and-forget-it task. Instead, you should regularly analyze comment data to understand what is working and what isn’t. Start by tracking metrics such as comment volume, engagement rates, and common themes in feedback. Next, look for negative comments or spam trends to adjust your guidelines or moderation techniques accordingly. Finally, be willing to change your strategies based on your collected data. For example, if a specific topic generates a lot of negativity, consider addressing it directly in your content.
Handle Negative Feedback Gracefully
When faced with negative comments, first take a moment to breathe before responding. Avoid emotional reactions. Next, respond to negative comments by acknowledging the issue and providing your perspective. For example, “I understand your concern, and here’s why I believe…”. If possible, offer a solution or invite the commenter to discuss further. This can help de-escalate tensions and show that you care.
Using Brandwise to Delete Instagram Comments
Step 1: Sign Up and Set Up Your Brandwise Account
Start by visiting the Brandwise website and signing up for an account. You can start with a free trial to explore its features. Once your account is created, log in to Brandwise and link your Instagram account. This will allow the tool to access your comments and posts.
Step 2: Configure Comment Moderation Settings
After linking your Instagram account, navigate to the Brandwise dashboard. In the dashboard, you can set up filters for comments you want to hide or delete. You can filter comments based on the following:
Keywords: Add specific words or phrases that you want to block. For example, if you're going to hide comments containing profanity or spam, enter those keywords in the “Blacklist” section.
Comment Status: Choose to view all comments, only hidden comments or comments needing replies.
Step 3: Automate Comment Management
Activate the automated moderation feature. Brandwise will now scan your comments in real time and hide any that match your criteria. Regularly check the hidden comments section in the Brandwise dashboard to see what has been filtered out. This allows you to monitor the effectiveness of your filters.
Step 4: Manually Delete Comments (if needed)
If you prefer to delete specific comments rather than hide them, you can do this manually through Instagram. To delete comments on Instagram, open the Instagram app and navigate to the post with the comment you want to delete. Tap the three dots next to the comment. Select “Delete” to remove the comment permanently.
Step 5: Regularly Review and Adjust Your Strategy
Use Brandwise analytics to review the types of comments that are being hidden or deleted. This will help you better understand your audience. Based on your analysis, adjust your keyword filters and moderation settings to improve comment management.
Try Brandwise's AI Comment Moderation Tool for Free for 7 Days
High volumes of social interactions on social media posts can be overwhelming. Sometimes, it can even feel like you’re drowning. If you use social media for business, you must respond to comments quickly to enhance customer satisfaction and engagement. Unfortunately, not all comments are positive or beneficial. Some can be downright nasty.
Negative comments can hurt your brand’s reputation and deter potential customers from buying your products or services. Hiding negative comments on Instagram posts can help improve your social media interactions' overall tone and give your business time to address any issues privately. Furthermore, hiding comments instead of deleting them allows you to keep the negative feedback for your records so you can investigate any underlying problems and respond to them appropriately.
How to Hide Comments on Instagram
Hiding comments on Instagram is very simple. Just follow these steps:
Go to the Instagram post with the comment you want to hide.
Tap the comment bubble to bring up the comments.
Swipe left on the comment (iPhone) or tap and hold the comment (Android).
Tap the exclamation mark icon.
Select "Hide Comment."
Repeat for any additional comments you want to hide.
You can also hide comments from your account's settings. To do this:
Go to your Instagram profile and tap the menu icon in the upper right corner.
Select "Settings."
Tap "Privacy" and then "Comments."
From here, you can block comments from specific users or turn on "Hide Offensive Comments" to automatically filter out any negative comments that Instagram identifies as harmful.
If you want to quickly grow your social media accounts, manually hiding negative comments isn't cut. Instead, you need a tool that can help you efficiently manage high comment volumes so you can get back to business. Brandwise AI comment moderation tool that helps you improve social media interactions by automatically hiding negative comments on your posts. With Brandwise, you can easily and quickly hide negative comments on your Instagram posts to improve your social media interaction tone and reduce potential damage to your brand’s reputation.