Connect ChatGPT

Add Brandwise to ChatGPT as a custom connector. After that, you can ask ChatGPT about your comments, DMs, emails, and live chats, or have it organize your inbox.

Before you start

• Your organization needs an active or trialing paid plan that isn't paused.
• You need to be a member of the organization you want to connect.
• Your ChatGPT plan needs to support custom connectors.

Copy the server URL

1. In Brandwise, go to Settings > MCP.
2. Under Connect an agent, click Copy next to the server URL.

The URL is https://mcp.brandwise.ai/api/mcp.

Add the connector in ChatGPT

1. In ChatGPT, go to Settings > Connectors.
2. Click Create.
3. Paste the server URL.
4. Follow the sign-in prompt.

Approve access in Brandwise

ChatGPT opens a Brandwise page titled Authorize Agent Access. If you aren't signed in to Brandwise, sign in first.

1. Under Organizations, tick each organization ChatGPT should be able to reach. Your most recently used organization is ticked for you.
2. Review what ChatGPT will be able to do.
3. Click Approve.

You're sent back to ChatGPT, and the connection is ready. Try asking something like "What are customers asking about most in my Brandwise DMs this week?"

Check the connection

Back in Brandwise, go to Settings > MCP. ChatGPT now appears under Connected agents, with who connected it and when it was last used. Everything it does is listed under Recent activity.