Connect Claude

Add Brandwise to Claude as a custom connector. After that, you can ask Claude about your comments, DMs, emails, and live chats, or have it organize your inbox.

Before you start

• Your organization needs an active or trialing paid plan that isn't paused.
• You need to be a member of the organization you want to connect.

Copy the server URL

1. In Brandwise, go to Settings > MCP.
2. Under Connect an agent, click Copy next to the server URL.

The URL is https://mcp.brandwise.ai/api/mcp.

Add the connector in Claude

1. In Claude, go to Settings > Connectors.
2. Click Add custom connector.
3. Paste the server URL.
4. Follow the sign-in prompt.

Approve access in Brandwise

Claude opens a Brandwise page titled Authorize Agent Access. If you aren't signed in to Brandwise, sign in first.

1. Under Organizations, tick each organization Claude should be able to reach. Your most recently used organization is ticked for you.
2. Review what Claude will be able to do.
3. Click Approve.

You're sent back to Claude, and the connection is ready. Try asking something like "How many unread comments do I have in Brandwise?"

Check the connection

Back in Brandwise, go to Settings > MCP. Claude now appears under Connected agents, with who connected it and when it was last used. Everything it does is listed under Recent activity.