Connect Claude
Add Brandwise to Claude from the connectors directory so Claude can work with your inbox.
Brandwise is listed in Claude's connectors directory. Once you add it, you can ask Claude about your comments, DMs, emails, and live chats, or have it organize your inbox.
Before you start
- Your organization needs an active or trialing paid plan that isn't paused.
- You need to be a member of the organization you want to connect.
Add Brandwise from the Claude directory
- Open Brandwise in the Claude directory and sign in to Claude.
- Add the connector.
- Follow the sign-in prompt.
Or add it as a custom connector
If your Claude plan or admin settings don't show the directory, add the server URL yourself.
- In Brandwise, go to Settings > MCP. Under Connect an agent, click Copy next to the server URL. The URL is
https://mcp.brandwise.ai/api/mcp. - In Claude, go to Settings > Connectors.
- Click Add custom connector.
- Paste the server URL and follow the sign-in prompt.
Approve access in Brandwise
Claude opens a Brandwise page titled Authorize Agent Access. If you aren't signed in to Brandwise, sign in first.
- Under Organizations, tick each organization Claude should be able to reach. Your most recently used organization is ticked for you.
- Review what Claude will be able to do.
- Click Approve.
You're sent back to Claude, and the connection is ready. Try asking something like "How many unread comments do I have in Brandwise?"
Check the connection
Back in Brandwise, go to Settings > MCP. Claude now appears under Connected agents, with who connected it and when it was last used. Everything it does is listed under Recent activity.
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